Magento eCommerce Shop Support, Maintenance & Update Packages Starting At Just 74.95 A Month
Our ongoing Magento eCommerce support packages for your Magento website(s) help keep your online shop running smoothly. When something goes wrong, we’ll always make it right. We can add products, pages, enhance features, install modules and even more to help ensure your Magento shop operates at peak capacity. How your Magento install is maintained directly impacts your eCommerce website’s success. We’re here to ensure your Magento shop achieves its full potential.
Magento eCommerce Support, Maintenance + Updates Package Includes
eCommerce Shop Warranty
If anything breaks on your Magento eCommerce Website(s) at any time during the 12 month period of this support and maintenance plus updates plan, it will be fixed without any charge and no hours will be deducted from the monthly allocation of up to 2 hours per month which are included for you to use at your discretion towards things like adding new products, updating existing products, or even adding pages and other functionality to your shop.
24/7 Up-time Monitoring
Magento eCommerce website up-time and performance monitoring, including availability management, bug fixes, and ongoing maintenance (Magneto version upgrades, weekly backups, cleanup, etc.)
24/7 Technical Support
We respond promptly to requests for support relating to your Magento eCommerce website. Average call back and email response rates in under 30 minutes. (Website Down Support – less than 5 minute response times.)
2 Hours Per Month – Magento eCommerce Developer / Designer Allocation
Use these allocated hours in your plan for essentially anything related to growing and/or updating your Magneto eCommerce Website. Minor content updates and revisions to the site (design, layout and functionality). Submit products, text, pages, and or content articles to be added to the site etc.
Any hours that are not used in a month roll over, and do not expire until the end of the annual plan. We send monthly reports on plan hours used (and how they were used), including the number of hours remaining. Additional monthly hours in excess of the 2 hours per month included in your plan can always be purchased and/or negotiated if you have a work request that would exceed the allocation of monthly hours included in your plan.
You’ll find our Magneto development and designer hourly fees are among the most economical in the industry. We don’t outsource any work overseas and all of our Magneto work is completed in-house, in the USA by Magento developers and designers with years of Magneto knowledge and experience.
- $74.95 Per Month
- *12 Month / 1 Year Plan – Paid In Advance @ $899.40
The above list is not an exhaustive list of everything provided in your Magento eCommerce Website Support + Maintenance/Updates Package. It’s simply the basics that are included in the package. Complete the simple form below and we’ll quickly respond with a FREE, detailed maintenance proposal that’s written up exclusively for your Magento Shop!